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Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

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Bibliographic Details
Main Author:	Davidow, William H.
Other Authors:	Uttal, Bro
Format:	Book
Language:	English
Published:	New York, N.Y. : Harper & Row, ©1989.
Edition:	1st ed.
Subjects:	Customer services.

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Call Number:	HF5415.5 .D38 1989
HF5415.5 .D38 1989	Available Place a Hold