What customers value most : how to achieve business transformation by focusing on processes that touch your customers : satisfied customers, increased revenue, improved profitability / Stanley A. Brown.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Toronto ; New York :
John Wiley & Sons,
©1995.
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| Subjects: |
PASCAL Offsite
| Call Number: |
HF5415.5 .B769 1995
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| HF5415.5 .B769 1995 | Available Place a Hold |