Proactive customer service : transforming your customer service department into a profit center / Charles D. Brennan, Jr.

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Bibliographic Details
Main Author:	Brennan, Charles D.
Format:	Book
Language:	English
Published:	New York : AMACOM, ©1997.
Subjects:	Customer services > Management.

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Holdings details from PASCAL Offsite
Call Number:	HF5415.5 .B737 1997
HF5415.5 .B737 1997	Available Place a Hold