Workplace Incivility [electronic resource] : Worker and Organizational Antecedents and Outcomes / James E. Bartlett, II, Michelle E. Bartlett and Thomas G. Reio, Jr.
Unresolved workplace conflicts represent the largest reducible costs to an organization (Keenan & Newton, 1985). As incivility increases (Buhler, 2003; Pearson, Andersson, & Wegner, 2001; Pearson & Porath, 2005) more research is being conducted (Tepper, Duffy, Henle, & Lambert, 2006;...
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Format: | Electronic eBook |
Language: | English |
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2008.
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Internet
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ED501638
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ED501638 | Available |