How To Improve the Quality of Our Organizations through the Use of TQM, Continuous Improvement Strategies [microform] / James Coates.

As a result of global competition in business, Total Quality Management (TQM) has been seen as necessary to provide competitive products and services that customers want and need at attractive prices. In applying the principles of TQM to higher education, however, the perceived need for survival and...

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Bibliographic Details

Online Access:	Request ERIC Document
Main Author:	Coates, James
Format:	Microfilm Book
Language:	English
Published:	[Place of publication not identified] : Distributed by ERIC Clearinghouse, 1996.
Subjects:	Community Colleges. Educational Administration. Educational Needs. Educational Quality. Models. Needs Assessment. Organizational Change. Organizational Development. Organizational Effectiveness. Self Evaluation (Groups) Student College Relationship. Total Quality Management. Two Year Colleges.