The Role of Focus Groups with Other Performance Measurement Methods [microform] / Elizabeth Hart.
Huddersfield University Library (England) has undertaken a wide range of evaluative studies of its services and systems, using various data collection techniques such as: user surveys; exit interviews; online and CD-ROM analysis; benchmarking; user groups; staffing and staff development evaluation;...
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| Format: | Microfilm Book |
| Language: | English |
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Distributed by ERIC Clearinghouse,
1995.
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| Subjects: |
Internet
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| Call Number: |
ED405884
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| ED405884 | Available Place a Hold |