Hospitality Services. Student Activity Book [microform]

This student activity book contains pencil-and-paper activities for use in a hospitality services course focusing on the food and lodging segments of the hospitality and tourism industry. The activities are organized into 29 chapters on the following topics: hospitality services industry; profession...

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Bibliographic Details
Online Access: Request ERIC Document
Corporate Author: Texas Tech University. Home Economics Curriculum Center
Format: Microfilm Book
Language:English
Published: [Place of publication not identified] : Distributed by ERIC Clearinghouse, 1994.
Subjects:

MARC

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110 2 |a Texas Tech University.  |b Home Economics Curriculum Center.  |0 http://id.loc.gov/authorities/names/n86852373. 
245 1 0 |a Hospitality Services. Student Activity Book  |h [microform] 
260 |a [Place of publication not identified] :  |b Distributed by ERIC Clearinghouse,  |c 1994. 
300 |a 198 pages. 
336 |a text  |b txt  |2 rdacontent. 
337 |a microform  |b h  |2 rdamedia. 
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500 |a Availability: Home Economics Curriculum Center, Texas Tech University, Box 41161, Lubbock, TX 79409-1161.  |5 ericd. 
500 |a Sponsoring Agency: Texas Education Agency, Austin. Dept. of Programs and Instruction.  |5 ericd. 
500 |a ERIC Note: For a related curriculum guide, see CE 067 506.  |5 ericd. 
500 |a ERIC Document Number: ED376280. 
520 |a This student activity book contains pencil-and-paper activities for use in a hospitality services course focusing on the food and lodging segments of the hospitality and tourism industry. The activities are organized into 29 chapters on the following topics: hospitality services industry; professional ethics; organization/management structures in the hospitality industry; safety practices and emergency procedures; applications of technology in hospitality; property maintenance/repair; purchasing equipment and supplies; security; marketing, public relations, and special promotions; legal considerations; hospitality services guests/customers; needs of guests/customers; techniques for complaint resolution and guest/customer service; front office procedures of hotel operations; departmental functions of hotel operations; equipment and supplies for housekeeping and laundry tasks; housekeeping and laundry tasks in hotel operations; time and energy management techniques for housekeeping/laundry tasks; sanitation and disinfection techniques for housekeeping/laundry tasks; entering and exiting cleaning areas; linen repair/maintenance; sources/functions of nutrients; nutrient retention; housekeeping procedures and sanitation standards; choice of food service equipment; management principles related to food production and services; quantity food production techniques; and food presentation and server techniques. Each chapter begins with a list of objectives. (MN) 
521 8 |a Students.  |b ericd. 
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650 0 7 |a Behavioral Objectives.  |2 ericd. 
650 0 7 |a Competency Based Education.  |2 ericd. 
650 0 7 |a Dining Facilities.  |2 ericd. 
650 0 7 |a Equipment Maintenance.  |2 ericd. 
650 0 7 |a Ethics.  |2 ericd. 
650 0 7 |a Food Handling Facilities.  |2 ericd. 
650 1 7 |a Food Service.  |2 ericd. 
650 1 7 |a Hospitality Occupations.  |2 ericd. 
650 0 7 |a Hotels.  |2 ericd. 
650 1 7 |a Housekeepers.  |2 ericd. 
650 0 7 |a Hygiene.  |2 ericd. 
650 0 7 |a Laundry Drycleaning Occupations.  |2 ericd. 
650 0 7 |a Learning Activities.  |2 ericd. 
650 0 7 |a Legal Responsibility.  |2 ericd. 
650 1 7 |a Managerial Occupations.  |2 ericd. 
650 0 7 |a Marketing.  |2 ericd. 
650 0 7 |a Nutrition.  |2 ericd. 
650 1 7 |a Occupational Home Economics.  |2 ericd. 
650 0 7 |a Office Occupations.  |2 ericd. 
650 0 7 |a Public Relations.  |2 ericd. 
650 0 7 |a Purchasing.  |2 ericd. 
650 0 7 |a Safety.  |2 ericd. 
650 0 7 |a Sanitation.  |2 ericd. 
650 0 7 |a Secondary Education.  |2 ericd. 
650 0 7 |a State Curriculum Guides.  |2 ericd. 
650 0 7 |a Technology.  |2 ericd. 
650 0 7 |a Time Management.  |2 ericd. 
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