Resolving Conflict Successfully [microform] : Needed Knowledge and Skills. The Practicing Administrator's Leadership Series / Neil H. Katz and John W. Lawyer.
This book is the second of a three-volume series on conflict resolution for educational administrators. Following the introduction, the first three chapters discuss the following communication skills critical to communication--building rapport, listening and pacing, and chunking and problem solving....
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| Format: | Microfilm Book |
| Language: | English |
| Published: |
[Place of publication not identified] :
Distributed by ERIC Clearinghouse,
1994.
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| Subjects: |
MARC
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| 100 | 1 | |a Katz, Neil H. |0 http://id.loc.gov/authorities/names/n86827555 |1 http://isni.org/isni/0000000374327746. | |
| 245 | 1 | 0 | |a Resolving Conflict Successfully |h [microform] : |b Needed Knowledge and Skills. The Practicing Administrator's Leadership Series / |c Neil H. Katz and John W. Lawyer. |
| 260 | |a [Place of publication not identified] : |b Distributed by ERIC Clearinghouse, |c 1994. | ||
| 300 | |a 72 pages. | ||
| 336 | |a text |b txt |2 rdacontent. | ||
| 337 | |a microform |b h |2 rdamedia. | ||
| 338 | |a microfiche |b he |2 rdacarrier. | ||
| 500 | |a Availability: Corwin Press, Inc., 2455 Teller Road, Thousand Oaks, CA 91320-2218 ($15). |5 ericd. | ||
| 500 | |a ERIC Document Number: ED378663. | ||
| 520 | |a This book is the second of a three-volume series on conflict resolution for educational administrators. Following the introduction, the first three chapters discuss the following communication skills critical to communication--building rapport, listening and pacing, and chunking and problem solving. Chapter 4 provides a generic problem-solving model and an example of an actual conflict situation that was successfully resolved using the skills outlined in the book. Nineteen figures and 12 annotated references are included. (LMI) | ||
| 521 | 8 | |a Administrators. |b ericd. | |
| 521 | 8 | |a Practitioners. |b ericd. | |
| 533 | |a Microfiche. |b [Washington D.C.]: |c ERIC Clearinghouse |e microfiches : positive. | ||
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| 650 | 1 | 7 | |a Communication Skills. |2 ericd. |
| 650 | 1 | 7 | |a Conflict Resolution. |2 ericd. |
| 650 | 1 | 7 | |a Educational Administration. |2 ericd. |
| 650 | 0 | 7 | |a Elementary Secondary Education. |2 ericd. |
| 650 | 0 | 7 | |a Intergroup Relations. |2 ericd. |
| 650 | 1 | 7 | |a Interpersonal Communication. |2 ericd. |
| 650 | 0 | 7 | |a Interprofessional Relationship. |2 ericd. |
| 650 | 1 | 7 | |a Listening Skills. |2 ericd. |
| 650 | 0 | 7 | |a Models. |2 ericd. |
| 650 | 0 | 7 | |a Organizational Communication. |2 ericd. |
| 650 | 1 | 7 | |a Problem Solving. |2 ericd. |
| 650 | 0 | 7 | |a Receptive Language. |2 ericd. |
| 700 | 1 | |a Lawyer, John W. |0 http://id.loc.gov/authorities/names/n86827553 |1 http://isni.org/isni/0000000374483335. | |
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