Their Success is Your Success [microform] : Teach Them to Listen / Charles H. Swanson.

The techniques for effective listening can be identified by the acronym PAT, which stands for three sets of techniques--physical, attitude, and thinking. Four kinds of physical techniques promote effective listening: appropriate eye contact and normal blinking rate, facial feedback, appropriate body...

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Main Author: Swanson, Charles H.
Format: Microfilm Book
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1984.
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