Evaluation of Response to Inquiries Made to the Office of Student Outreach. Research Report Series Volume XIV, No. 1 [microform] / Beverly Hoffman and John A. Lucas.

In spring 1985, the Office of Student Outreach at William Rainey Harper College (WRHC) in Illinois initiated a study to determine the effectiveness of their responses to telephone and mail inquiries for information about the college. A survey was mailed to a sample of 420 inquirers, asking about the...

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Bibliographic Details

Online Access:	Request ERIC Document
Main Author:	Hoffman, Beverly
Corporate Author:	William Rainey Harper Coll., Palatine, IL. Office of Planning and Research
Other Authors:	Lucas, John A.
Format:	Microfilm Book
Language:	English
Published:	[S.l.] : Distributed by ERIC Clearinghouse, 1985.
Subjects:	Community Colleges. Information Needs. Information Utilization. Outreach Programs. Participant Satisfaction. Program Evaluation. School Publications. Surveys. Two Year Colleges.