Organizational Groups in Conflict [microform] : A Case Study of Conflict Interaction from a Rules Perspective / Julie M. Billingsley and Marshall Scott Poole.
Arguing that by identifying rules, researchers can understand and explain behavioral and communicative processes in specific contexts, this paper outlines a formal method for conducting a rules analysis of a conflict case. The first section of the paper defines and summarizes the basic concepts rela...
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| Format: | Microfilm Book |
| Language: | English |
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1986.
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| Summary: | Arguing that by identifying rules, researchers can understand and explain behavioral and communicative processes in specific contexts, this paper outlines a formal method for conducting a rules analysis of a conflict case. The first section of the paper defines and summarizes the basic concepts relating to conflict, organizational groups, and communication rules. The second section discusses the feasibility of a rules study and its impact, along with the case study as one approach to research, while the third section presents a generative system for applying rules. The fourth section of the paper outlines a procedure for such a system and discusses its advantages. The fifth section describes a specific case study that examined conflict interactions within two interconnected groups in the same organization. The final section considers the advantages of the method of analysis in terms of rules research, case studies in general, and conflict research in particular. An appendix contains a list of the conflict rules observed in the study. (FL) |
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| Item Description: | ERIC Note: Paper presented at the Annual Meeting of the International Communication Association (36th, Chicago, IL, May 22-26, 1986). Best copy available. ERIC Document Number: ED278051. |
| Physical Description: | 49 p. |
| Reproduction Note: | Microfiche. |
| Action Note: | committed to retain |