Quality [electronic resource] : Transforming Postsecondary Education. ASHE-ERIC Higher Education Report No. 3, 1992 / Ellen Earle Chaffee and Lawrence A. Sherr.

Many colleges and universities, in responding to public demand for higher education and the external challenges it creates, are employing Total Quality Management (TQM) techniques to improve quality, increase productivity, and decrease costs. The quality improvement process itself (the tools for pro...

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Bibliographic Details

Online Access:	Full Text (via ERIC)
Main Author:	Chaffee, Ellen Earle
Corporate Authors:	Association for the Study of Higher Education, ERIC Clearinghouse on Higher Education, George Washington University. School of Education and Human Development
Other Authors:	Sherr, Lawrence A.
Format:	Electronic eBook
Language:	English
Published:	Washington, DC : ERIC Clearinghouse on Higher Education, 1992.
Subjects:	Administrative Principles. College Administration. College Outcomes Assessment. Cooperative Planning. Educational Demand. Educational Improvement. Educational Quality. Faculty College Relationship. Higher Education. Operating Expenses. Productivity. Quality Control. Total Quality Management.