The Strengths and Weaknesses of Total Quality Management in Higher Education [electronic resource] / Terry Hazzard.

This paper defines Total Quality Management (TQM), discusses its origins, and identifies its strengths and weaknesses as they apply to higher education. The paper defines TQM as a philosophy of organizations that defines quality and improves organizational performance and administrative systems. The...

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Bibliographic Details

Online Access:	Full Text (via ERIC)
Main Author:	Hazzard, Terry
Format:	Electronic eBook
Language:	English
Published:	[S.l.] : Distributed by ERIC Clearinghouse, 1993.
Subjects:	College Administration. College Instruction. Educational Assessment. Educational Quality. Higher Education. Productivity. Program Evaluation. Quality Control. Total Quality Management.