Evaluation of Reference Service in College of Advanced Education Libraries in New South Wales [microform] / Janine B. Schmidt.

This investigation of a methodology for evaluating the reference effectiveness of academic libraries in New South Wales tests the answering of questions with a set of 10 questions seeking general background information on a range of topics. Student volunteers pose the questions by unobtrusive method...

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Bibliographic Details

Online Access:	Request ERIC Document
Main Author:	Schmidt, Janine B.
Format:	Microfilm Book
Language:	English
Published:	[Place of publication not identified] : Distributed by ERIC Clearinghouse, 1979.
Subjects:	Academic Libraries. Evaluation Methods. Higher Education. Information Seeking. Library Research. Library Services. Reference Services. Summative Evaluation. User Satisfaction (Information)