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Business Telephone Etiquette. Office Occupations. Audiovisual Package. Instructor's Guide. Student Activity Packet [microform] / Diane E. Johnson.

This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of business telephone etiquette. Modules for other competency areas are available separately (see...

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Bibliographic Details
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Main Author: Johnson, Diane E.
Corporate Author: East Texas State University. Occupational Curriculum Laboratory
Format: Microfilm Book
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1982.
Subjects:
Behavioral Objectives.
Business Communication.
Business Skills.
Check Lists.
Clerical Occupations.
Communication Skills.
Competency Based Education.
Job Skills.
Learning Activities.
Learning Modules.
Office Occupations.
Office Occupations Education.
Postsecondary Education.
Scripts.
Secretaries.
Teaching Guides.
Telephone Communications Systems.
Telephone Usage Instruction.

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