From Rationale to Results [electronic resource] : Implementing Performance Indicators in a Public Library / Ruth Alston.

This paper describes the theoretical design and practical implementation of a set of performance indicators in a public library system in London (England). Bromley Libraries has 15 branch libraries and serves 300,000 people. The need for improved management control by assessing performance and monit...

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Bibliographic Details

Online Access:	Full Text (via ERIC)
Main Author:	Alston, Ruth
Format:	Electronic eBook
Language:	English
Published:	[S.l.] : Distributed by ERIC Clearinghouse, 1995.
Subjects:	Definitions. Evaluation Methods. Foreign Countries. Library Administration. Library Personnel. Library Services. Library Standards. Measurement Techniques. Public Libraries. Users (Information)