Application of ISO 9000 Standards to Education and Training. Interpretation and Guidelines in a European Perspective. CEDEFOP Document [electronic resource] / Wouter Van den Berghe.

This report brings together European experience on the interpretation and implementation of ISO 9000 in education and training (ET) environments. Chapter 1 discusses the importance of quality concepts in ET and summarizes key concepts of total quality management (TQM) and its relevance for ET. Chapt...

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Online Access: Full Text (via ERIC)
Main Author: Van den Berghe, Wouter
Corporate Author: European Centre for the Development of Vocational Training
Format: Electronic eBook
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1997.
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Call Number: ED417350
ED417350 Available