Search Interview Techniques, Information Gain, and User Satisfaction with Online Bibliographic Retrieval Services [electronic resource] / Ethel Auster and Stephen B. Lawton.

This research study involved a systematic investigation into the relationships among: (1) the techniques used by search analysts during preliminary interviews with users before engaging in online retrieval of bibliographic citations; (2) the amount of new information gained by the user as a result o...

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Bibliographic Details

Online Access:	Full Text (via ERIC)
Main Author:	Auster, Ethel
Corporate Author:	University of Toronto. Faculty of Library and Information Science
Other Authors:	Lawton, Stephen B.
Format:	Electronic eBook
Language:	English
Published:	[S.l.] : Distributed by ERIC Clearinghouse, 1982.
Subjects:	Analysis of Variance. College Libraries. Higher Education. Information Needs. Interviews. Literature Reviews. Online Systems. Path Analysis. Questioning Techniques. Questionnaires. Records (Forms) Reference Services. Relevance (Information Retrieval) Tables (Data) User Satisfaction (Information)