Managing aggression / Ray Braithwaite.

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Bibliographic Details

Online Access:	Full Text (via EBSCO)
Main Author:	Braithwaite, Ray, 1950-
Format:	eBook
Language:	English
Published:	London ; New York : Routledge, 2002.
Series:	Social work skills series ; 1.
Subjects:	Violence in the workplace. Anger in the workplace. Aggressiveness.