Consumer-driven health care : implications for providers, payers, and policymakers / Regina E. Herzlinger, editor.

Professor Herzlinger documents how the consumer-driven health care movement is being implemented and its impact on insurers, providers, new intermediaries, and governments. With additional contributions by health care's leading strategists, innovators, regulators and scholars, Consumer-Driven H...

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Bibliographic Details

Online Access:	Full Text (via EBSCO)
Other Authors:	Herzlinger, Regina E.
Format:	eBook
Language:	English
Published:	San Francisco : Jossey-Bass, ©2004.
Subjects:	Consumer-driven health care. Health planning > Citizen participation. Patient satisfaction > Evaluation. Consumer satisfaction. Medical care > Evaluation. Medical economics. Consumer protection.