Humble inquiry : the gentle art of asking instead of telling / Edgar H Schein.

"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true...

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Bibliographic Details
Main Author: Schein, Edgar H. (Author)
Format: Book
Language:English
Published: San Francisco : Berrett-Koehler Publishers, Inc., [2013]
Edition:First edition.
Subjects:
Table of Contents:
  • Machine generated contents note: Chapter 1 Humble Inquiry
  • Chapter 2 Humble Inquiry in Practice
  • Case Examples
  • Chapter 3 Differentiation Humble Inquiry from other Kinds of Inquiry
  • Chapter 4 The Culture of DO and TELL
  • Chapter 5 Status, Rank and Role Boundaries as Inhibitors
  • Chapter 6 Forces Inside Us as Inhibitors
  • Chapter 7 The Future of Humble Inquiry.