After-Sales Service of Engineering Industrial Assets : a Reference Framework for Warranty Management / Vicente González-Prida, Adolfo Crespo Márquez.

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and suppo...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Díaz, Vicente González-Prida
Other Authors:	Crespo Márquez, Adolfo
Format:	eBook
Language:	English
Published:	Cham, Germany : Springer, 2014.
Subjects:	Warranty. Maintainability (Engineering) Industrial management.