Total Quality Management : Proceedings of the first world congress / edited by Gopal K. Kanji.

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to worl...

Full description

Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Kanji, Gopal K.
Other title:	Proceedings of the First World Congress.
Format:	eBook
Language:	English
Published:	Dordrecht : Springer Netherlands, 1995.
Subjects:	Economics. Operations research.