Steps to improved firm performance with business process management : adding business value with business process management and its systems / Tahvo Hyötyläinen ; with a foreword by Prof. Dr. Jan vom Brocke.

​Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical supp...

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Online Access: Full Text (via Springer)
Main Author: Hyötyläinen, Tahvo (Author)
Format: eBook
Language:English
Published: Wiesbaden : Springer Gabler, [2014]
Series:Advances in information systems and business engineering.
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Call Number: HD31
HD31 Available