Design issues for service delivery platforms : incorporate user experience: a grounded theory study of individual user needs / Martin Bergaus ; with a preface by Prof. Dr. Reinhold Behringer.
Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investiga...
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Format: | eBook |
Language: | English |
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Wiesbaden :
Springer Vieweg,
2015.
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Internet
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Call Number: |
QA76.9.H85 B47 2015eb
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QA76.9.H85 B47 2015eb | Available |