Design issues for service delivery platforms : incorporate user experience: a grounded theory study of individual user needs / Martin Bergaus ; with a preface by Prof. Dr. Reinhold Behringer.

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investiga...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Bergaus, Martin (Author)
Format:	eBook
Language:	English
Published:	Wiesbaden : Springer Vieweg, 2015.
Subjects:	User-centered system design. Mobile communication systems. Mobile computing.