High performance through process excellence [electronic resource] : from strategy to operations / Mathias Kirchmer.

Continuously changing customer and market requirements have become a dominating factor in the global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. Thi...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Kirchmer, Mathias, 1963-
Format:	Electronic eBook
Language:	English
Published:	Berlin : Springer, ©2009.
Subjects:	Business > Data processing. Production management > Data processing. Management information systems.