Service innovation : novel ways of creating value in actor systems / editor, Marja Toivonen.

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustaina...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Toivonen, Marja (Author)
Format:	eBook
Language:	English
Published:	Japan : Springer, [2016]
Series:	Translational systems sciences ; v. 6.
Subjects:	Business enterprises > Technological innovations. Service industries > Management.