Customer obsessed : a whole company approach to delivering exceptional customer experiences / Eric Berridge.

Leverage the cloud into competitive advantage through optimized customer experience Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but a recent IDC report s...

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Bibliographic Details

Online Access:	Full Text (via EBSCO)
Main Author:	Berridge, Eric (Author)
Format:	eBook
Language:	English
Published:	Hoboken, New Jersey : Wiley, [2016]
Subjects:	Selling > Computer programs. Organizational change. Consumer behavior. Cloud computing. Cloud computing Consumer behavior Organizational change Selling > Computer programs