How to Make Things Happen : a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy / Beatriz Muñoz-Seca.

This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology and algorithms offer. Why do so...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Muñoz-Seca, Beatriz, 1953-
Format:	eBook
Language:	English
Published:	Cham : Springer International Publishing, 2017.
Subjects:	Business. Management. Industrial management. Production management.