Patient Satisfaction Structures, Processes and Outcomes.

The special edition examines the structures, processes and outcomes of patient satisfaction which is a topic that continues to remain popular with authors and readers alike. The authors in this e-book not only revisit stalwart patient satisfaction debates but also explore new topics not often encoun...

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: Hurst, Keith
Other Authors: Downey-Ennis, Kay
Format: eBook
Language:English
Published: Bradford : Emerald Group Pub., 2008.
Series:International Journal of Healthcare Quality Assurance - Volume 21, Edition 1.
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Call Number: RA971.3
RA971.3 Available