Policy in action : the challenge of service delivery / John Wanna, John Butcher, Benoît Freyens.

Modern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government...

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Bibliographic Details

Online Access:	Full Text (via ProQuest)
Main Author:	Wanna, John
Other Authors:	Butcher, John, Freyens, Benoit
Format:	Electronic eBook
Language:	English
Published:	Sydney, NSW : UNSW Press, ©2010.
Subjects:	Policy sciences. Public administration. Policy sciences Public administration