Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox.

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in...

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Bibliographic Details

Online Access:	Full Text (via ProQuest)
Main Authors:	Baiocchi, Dave (Author), Fox, D. Steven (Author)
Format:	eBook
Language:	English
Published:	Santa Monica, CA : RAND Corporation, [2013]
Series:	Rand Corporation monograph series.
Subjects:	Emergency management. Surprise.