Why customers come back : how to create lasting customer loyalty / Manzie R. Lawfer.

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Bibliographic Details
Online Access:	Full Text (via EBSCO)
Main Author:	Lawfer, Manzie R., 1946-
Format:	eBook
Language:	English
Published:	Franklin Lakes, NJ : Career Press, ©2004.
Subjects:	Customer loyalty. Customer relations.

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Call Number:	HF5415.525 .L39 2004eb
HF5415.525 .L39 2004eb	Available