Quality customer service : satisfy customers--it's everybody's job / William B. Martin, Ph.D.
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| Online Access: |
Online Access (via Alexander Street Press) |
|---|---|
| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
[Rochester, NY] :
Axzo Press,
c2009.
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| Edition: | 5th ed. |
| Series: | Fifty-Minute series.
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| Subjects: |