Listening for managers : how to lead more effectively through good listening skills / Alexander Häfner, Sophie Hofmann.
Managers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. Unfortunately, self-perception and the image of others often diverge greatly: those who believe themselves to be good listeners are often perceived quite...
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| Online Access: |
Full Text (via Springer) |
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| Main Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Berlin, Germany :
Springer,
[2023]
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| Series: | Springer essentials,
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| Subjects: |