Creating a service culture in higher education administration / Dr. Mario Martinez, Dr. Brandy Smith, and Katie Humphreys.
Service delivery is part and parcel of every higher education professional's job, both to improve service to students and to each other as "internal customers". Until now higher education professionals have had to rely, for their professional development, on books and training designe...
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| Online Access: |
Full Text (via Taylor & Francis) |
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| Main Authors: | , , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
Routledge, Taylor & Francis Group,
2023.
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| Edition: | First edition. |
| Subjects: |