Mediation skills and strategies : a practical guide / Tony Whatling ; foreword by Mohamed M. Keshavjee.

Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work. Tony Whatling draws on his extensive experience in the field of mediation to explain the ran...

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Bibliographic Details

Online Access:	Full Text (via ProQuest)
Main Author:	Whatling, Tony, 1939-
Format:	eBook
Language:	English
Published:	London : Jessica Kingsley Publishers, 2012.
Subjects:	Mediation > Psychological aspects. Conflict management. Conflict management Mediation > Psychological aspects