Difficult conversations : craft a clear message, manage emotions, focus on a solution / Harvard Business Review.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks yo...

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Bibliographic Details

Online Access:	Streaming Audio (via Skillsoft)
Other Authors:	Yen, Jonathan (Narrator)
Format:	Electronic Audio
Language:	English
Published:	[Place of publication not identified] : Ascent Audio, 2023.
Edition:	[First edition].
Series:	20 minute manager series.
Subjects:	Business communication. Interpersonal communication. Business communication Interpersonal communication Audiobooks Handbooks and manuals