Municipal Citizen Service Centers in Southeastern Europe Survey Results on Success Factors, Challenges, and the Human Rights Approach of Municipal One-Stop Shops in the Western Balkans.
This report presents the results of an online survey administered in six southeastern European countries: Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro and Serbia. The survey was aimed at gathering insights related to the operations and human rights approach of municipalone-stop sho...
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Main Authors: | , , |
Format: | Electronic eBook |
Language: | Undetermined |
Published: |
World Bank, Washington, DC
2017
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Series: | Citizen Service Centers
No. 6 |