Human Rights-Based Assessment Tool for Citizen Service Centers Moving Toward a Rights-Based Approach in Design, Strategy, and Implementation.

This note provides practical advice on how to adopt a human rights-based assessment for the design, strategy, and implementation of service delivery by citizen service centers. Designed for World Bank teams conducting preliminary assessments, the tool presented here can also beuseful to clients such...

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Online Access: Full Text (via Open Knowledge Repository)
Main Authors: Agarwal, Sanjay (Author, VerfasserIn.), Pfeil, Helene (Author, VerfasserIn.), Schott, Berenike (Author, VerfasserIn.)
Format: Electronic eBook
Language:Undetermined
Published: World Bank, Washington, DC 2017
Series:Citizen Service Centers No. 5

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