Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achiev...

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Bibliographic Details

Online Access:	Full Text (via EBSCO)
Main Author:	Lindquist, Evert A.
Other Authors:	Vincent, Sam, Wanna, John
Format:	Electronic eBook
Language:	English
Published:	Canberra : ANU Press, 2013.
Series:	ANZSOG monograph series