How to resolve conflict : management development / Phoebe A. Sheftel, Matthew Bennet.

Conflict within an organization can quickly destroy the productivity of both individuals and work teams. This Infoline will show you how to apply the sound principles of conflict resolution to most situations. The issue details two schools of thought on conflict management--the settlement-driven app...

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Bibliographic Details

Online Access:	Full Text (via O'Reilly/Safari)
Main Author:	Sheftel, Phoebe A.
Corporate Author:	American Society for Training and Development
Other Authors:	Bennet, Matthew
Format:	eBook
Language:	English
Published:	Alexandria, Va. : ASTD, 2001.
Series:	Infoline.
Subjects:	Conflict management. Conflict management