Salesforce.com : the dark side of cloud computing (A) / Bryan Delaney, Mariyana Lechova, Olivia Lingyun Zhang, James S. O'Rourke.

Salesforce.com is the leading company in the Software-as-a-Service Customer Relationship Management industry. On January 6, 2009, the company faced its most significant disruption in its history: more than 177 million business transactions were suspended. In addition, Salesforces service status dash...

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Bibliographic Details

Online Access:	Full Text (via SAGE)
Main Authors:	Delaney, Bryan (Author), Lechova, Mariyana (Author), Zhang, Olivia Lingyun (Author), O'Rourke, James S., 1946- (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications Ltd, 2017.
Series:	SAGE Knowledge. Cases.
Subjects:	Salesforce.com (Firm) > Public opinion. Salesforce.com (Firm) Cloud computing. Cloud computing > Public relations. Cloud computing Public opinion