Facing some home truths : brand backlash and the case of Qantas / Chris Baumann, Tanya Bretherton, Troy Sarina, Lucy Taksa.

This case study explores the complex challenges associated with building and maintaining a national and iconic brand. Stakeholder perceptions of organizational behaviour can have significant implications for the success or failure of a brand campaign. In this case study, the authors examine qualitat...

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Online Access: Full Text (via SAGE)
Main Authors: Baumann, Chris (Author), Bretherton, Tanya (Author), Sarina, Troy (Author), Taksa, Lucy (Author)
Format: eBook
Language:English
Published: London : SAGE Publications Ltd, 2017.
Series:SAGE Knowledge. Cases.
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Call Number: HF5415.1255 .B38 2017
HF5415.1255 .B38 2017 Available