Allocating hospital resources to improve patient experience / Lihua Dishman.
Dominion Medical Center (DMC) had improved its total profit margin, operating profit margin, and cash flow margin in the last 2 years because of improved quality of patient care and patient experience. Yet, to sustain and grow, the nonprofit DMC needed to maintain a safe and inviting campus, its inp...
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Full Text (via SAGE) |
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| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
London :
SAGE Publications: SAGE Business Cases Originals,
2019.
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| Series: | SAGE Knowledge. Cases.
SAGE research methods. Cases. |
| Subjects: |
Internet
Full Text (via SAGE)Online
| Call Number: |
RA971.3 .D57 2019
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| RA971.3 .D57 2019 | Available |