Consumer-driven health care : implications for providers, payers, and policymakers / Regina E. Herzlinger, editor.

Publisher's description: Consumer-driven health care (CDHC) plans are fast becoming a central pillar of health insurers' business strategies. Harvard Business School professor Regina E. Herzlinger believes that the future of health care depends on people becoming empowered as active consum...

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Bibliographic Details

Other Authors:	Herzlinger, Regina E.
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [2004]
Subjects:	Health planning > Citizen participation. Patient satisfaction > Evaluation. Consumer satisfaction. Medical care > Evaluation. Medical economics. Consumer protection. Medical care > economics. Medical care > organization & administration. Medical care, Cost of. Health insurance. Consumer Participation.