Managing services / edited by Alan Nankervis.

The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially economic, forces of our time. Services have supplanted agriculture, manufacturing and resources, as the primary source of international competiti...

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Online Access: Full Text (via Skillsoft)
Other Authors: Nankervis, Alan R.
Format: Electronic eBook
Language:English
Published: Cambridge [England] ; New York : Cambridge University Press, 2005.
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Call Number: HD9980.5 .M344 2005eb
HD9980.5 .M344 2005eb Available