Six Sigma in HR transformation : achieving excellence in service delivery / Mircea Albeanu, Ian Hunter, Jo Radford.

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Bibliographic Details
Online Access:	Full Text (via Skillsoft)
Main Author:	Albeanu, Mircea
Other Authors:	Hunter, Ian, 1963-, Radford, Jo
Format:	Electronic eBook
Language:	English
Published:	Farnham, England ; Burlington, Vt. : Gower Pub., ©2010.
Series:	Gower HR transformation series.
Subjects:	Six sigma (Quality control standard) Service industries > Quality control. Consumer satisfaction > Statistical methods. Consumer satisfaction > Statistical methods Service industries > Quality control

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Full Text (via Skillsoft)

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Call Number:	HD9980.5 .A43 2010eb
HD9980.5 .A43 2010eb	Available