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Employee Returns [microform] : Linking HR Performance Indicators to Business Strategy. IES Report 365 / Alison Carter and Dilys Robinson.

This document is a practical guide that demonstrates how human resource (HR) professionals can use performance measurement to link HR to organizational strategy and business objectives, and thereby raise the profile of HR within their organization. The following are among the topics examined: (1) th...

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Bibliographic Details
Online Access: Request ERIC Document
Main Author: Carter, Alison
Corporate Author: Institute for Employment Studies
Other Authors: Robinson, Dilys
Format: Microfilm Book
Language:English
Published: [Place of publication not identified] : Distributed by ERIC Clearinghouse, 2000.
Subjects:
Adult Education.
Benchmarking.
Comparative Analysis.
Data Analysis.
Data Collection.
Definitions.
Educational Needs.
Evaluation Criteria.
Evaluation Methods.
Evaluation Utilization.
Foreign Countries.
Guidelines.
Human Resources.
Job Performance.
Job Satisfaction.
Job Training.
Labor Force Development.
Needs Assessment.
Organizational Objectives.
Outcomes of Education.
Performance Based Assessment.
Personnel.
Questionnaires.
Research Methodology.
Strategic Planning.
Work Attitudes.
Description
Summary:This document is a practical guide that demonstrates how human resource (HR) professionals can use performance measurement to link HR to organizational strategy and business objectives, and thereby raise the profile of HR within their organization. The following are among the topics examined: (1) the strategic context of measurement (the role behavior, the business cycle, and the organization-specific approaches to measurement); (2) the importance of balance (the myth of financial indicators, the balanced scorecard, the Institute for Employment Studies scorecard); (3) people measures (levels of analysis, approaches to measurement, ways of calculating measures and deciding what is really important); (4) measurement of HR (the evidence, dilemmas, perceptions of HR, an HR value chain, key indicators, "HR scorecards," evaluation of initiatives); (5) benchmarking (setting clear objectives, identifying comparative organizations, collecting data and understanding results, adapting for improvement from benchmarking); and (6) key points and steps to success (organizational objectives, people implications, HR implications). Fourteen tables/figures are included. Appended are definitions of selected people and HR indicators; guidelines for deriving indicators of satisfaction and commitment; and a questionnaire examining perceptions of the HR function. (Contains 26 references.) (MN)
Item Description:Availability: Grantham Book Services, Isaac Newton Way, Alma Park Industrial Estate, Grantham NG31 9SD, United Kingdom (19.95 British pounds). Web site: http://www.employment-studies.co.uk/pubs/order.html.
ERIC Note: Study supported by the IES Research Club.
ERIC Document Number: ED438429.
Physical Description:63 pages.
ISBN:9781851842957 :
1851842950 :
Reproduction Note:Microfiche.
Action Note:committed to retain 20240101 20490101 Alliance Shared Trust https://www.coalliance.org/shared-print-archiving-policies

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