The negotiation handbook [electronic resource] / Patrick J. Cleary.

Although "the primary focus of this book is on labor-management negotiations ... [it] is as much essential reading for the first-time home buyer or business students, as it is useful for a veteran union arbitrator or busy executive."--Cover

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Bibliographic Details
Online Access: Full Text (via Taylor & Francis)
Main Author: Cleary, Patrick J.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, 2001.
Subjects:

MARC

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245 1 4 |a The negotiation handbook  |h [electronic resource] /  |c Patrick J. Cleary. 
260 |a Armonk, N.Y. :  |b M.E. Sharpe,  |c 2001. 
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588 0 |a Print version record. 
505 0 0 |t The Dynamics of Negotiation --  |t Power --  |t Leverage --  |t Ego --  |t Saving Face --  |t Being Right --  |t Drain the Swamp --  |t Preparing for the Negotiation --  |t Facts --  |t Principles --  |t Priorities --  |t The Basics of Conflict Resolution --  |t Set the Tone --  |t Find Common Ground --  |t Repeat Back/Empathize --  |t Don't Let Your Counterpart Monopolize the Spotlight or the Microphone --  |t The Negotiation --  |t In a Continuing Relationship, Take the Long View of Negotiations and Be Ready to Leave Something on the Table --  |t Be Aware of the Signals You Project, or "Actions Speak Louder Than Words" --  |t Be Aware of What's Going on Away from the Table --  |t Probe Your Counterpart's Priorities --  |t Use "What-If's" --  |t Be Aware of Layers of Interests at the Table --  |t Ask, "Whose Interest Is This?" --  |t A Special Rule Concerning Lawyers --  |t Clearly Define the Interest --  |t Credibility Counts --  |t Don't Get Caught Up in "Shape of the Table" Issues --  |t Pick Up the Points for Making Concessions --  |t Verify "Awfulisms" --  |t Make Realistic Proposals --  |t Beware of "The Rock" --  |t Brainstorm --  |t Rules --  |t Negotiations Are As Much About the Process As About the Substance --  |t Be Patient --  |t Everything Is Negotiable --  |t Nothing Is Ever "Off the Table" --  |t "Final" Doesn't Mean "Final," "No" Doesn't Mean No --  |t The Pressure on the Last Issue Is Great --  |t Be Persistent --  |t "Noise" Is Part of the Process --  |t Negotiations Are 50 Percent Psychology and 50 Percent Sales --  |t Don't Negotiate, Mediate --  |t Momentum Is in Favor of an Agreement --  |t You Don't Have to Make a Bad Deal --  |t Mediators: Lessons and Observations. 
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650 7 |a Negotiation in business.  |2 fast  |0 (OCoLC)fst01035573 
776 0 8 |i Print version:  |a Cleary, Patrick J.  |t Negotiation handbook.  |d Armonk, N.Y. : M.E. Sharpe, 2001  |w (DLC) 00056329  |w (OCoLC)44469072 
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